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ISO 26000 Social Responsibility Management System

Today, businesses are aware that maximizing short-term profits will not work in order to make business achievements sustainable. As in all segments of the society, businesses have seen the effect of social responsibility on the welfare of the society and started to observe the social, environmental and consumer interests together.

Businesses produce products and services to meet people's expectations. In this process, social welfare is taken into account while aiming to provide profit for the owners and stakeholders of the enterprise. However, due to various social and sectoral pressures, there have been changes in the perspectives of enterprises. Today, a human-centered management approach is essential and issues concerning human resources are prioritized. This human-centered case raised the concept of social responsibility in enterprises.

Businesses are established to profit, but in order to contribute to sustainable development, it is necessary to contribute both to economic development and to increase their competitiveness and to focus on issues such as consumer rights, environmental protection and social responsibility. Businesses must have a good image in the eyes of people. Otherwise, they cannot maintain their existence for a long time even if they produce quality products in the long term. In order to create a good image, it is necessary to participate in social responsibility activities that contribute to the society.

Here are a few studies that will give businesses a good image:

  • Not only pollute the environment, but also respect the environment
  • Animal and plant, protecting all living things
  • Unconditional customer satisfaction
  • Not giving misleading information in advertisements
  • Not advertising for children
  • Respect family life and values
  • To give importance to the health of employees
  • To be sensitive to social problems and to contribute to solutions
  • To be against discrimination such as gender and racial discrimination
  • Supporting cultural and artistic activities

The concept of social responsibility includes:

  • Social responsibility is not just a philanthropy, it is a coherent policy that supports long-term goals.
  • Social responsibility is not just a project but a management approach that aims to determine social needs.
  • Social responsibility is not a cost element but an investment that is recycled.
  • Social responsibility is not an investment that will bring profits, but an investment that will maintain profitability.

The first social responsibility standard published is the Social Responsibility 8000 standard. This standard was published in 1997 by the International Social Responsibility Organization. Labor unions, human rights and children's rights organizations, employers and lecturers contributed to this standard, which was designed to guarantee the rights of employees. The main objective of the standard is to regulate the obligations of the enterprises to protect and develop the environment in which they operate. In short, this standard guarantees ethical rules in the production of goods and services.

Later In the 2010 by the International Organization for Standardization (ISO), ISO 26000 Social Responsibility Management System standard was prepared based on this standard. Today, social responsibility expressions are among the undertakings' mission, vision and value commitments and enterprises take more concrete steps in this regard.

The implementation of the ISO 26000 Social Responsibility Management System is voluntary for businesses. In addition, there is no inspection and certification process. For this reason, this system is implemented by businesses that produce projects with a sense of social responsibility and structure their business processes according to these principles.

Companies implementing the ISO 26000 standard gain superiority over their competitors, increase the brand value of the business in the sector, increase the number of customers, create loyalty in the existing customers, increase the loyalty of the employees, increase the productivity of the employees and the business, change the perspectives of the investors, sponsors and shareholders and the picture of the business The authorities strengthen the communication with media, competitors and customers.